Patrick Mullin

Hands-on User Experience Manager with extensive experience in UX design, product design, and leadership. Demonstrated expertise in exercising a user-centered approach to develop strong cross-functional and senior leadership alliances that deliver key business outcomes. Leverages industry knowledge, technical tools, and strategic thinking to deliver impactful digital solutions that exceed stakeholder expectations. Proven track record of managing projects from inception to execution, while leading and developing high performing, globally dispersed teams that consistently meet delivery timetables.

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Patrick Mullin

Work Experience

Google

2008 - present | Remote & Chicago, IL
Sr. Staff UX Manager, Ads Design System, Mountain View, CA & New York, NY - 2018 - Present
  • Managed and led 7 UX Designers, 2 UX Researchers, and 9 contractors responsible for creating Google's very first enterprise design system used by 196 teams from 24 different product areas within Google.
  • Provided comprehensive usage & accessibility guidelines, specifications, Figma & Sketch design assets and front-end implementations of 2 separate web frameworks for 60+ reusable standard components, saving Google 15,000+ hours of design and implementation.
  • Spearheaded the creation of a universal density system for Google's desktop enterprise products scoring an average of 4.71 - 5 for usefulness and a 4.92 - 5 for ease of use from users.
Sr. Staff UX Manager, Design System Management (DSM) tool, Mountain View, CA - 2018 - 2021
  • Managed and led 2 UX Designers & 1 UX Researcher through the challenge of creating a tool that allows teams to easily document and share their design systems as a single source of truth.
  • Defined the strategy and vision for Google's first DSM tool through close collaboration and partnership with the engineering lead.
  • Provided design direction on all features while prioritizing the allocation of UX resources ensuring success and leading to its use by 75 product teams in 56 countries worldwide.
Staff UX Designer, Publisher UX, New York, NY, Shanghai, CHN, 2014 - 2018
  • Managed and led a cross-continental UX Design & UX Research team of 11 direct reports for 3 display ads publisher products: DoubleClick for Publishers (DFP) Sales, DFP Reservations and DoubleClick Ad Exchange (AdX).
  • Defined roadmaps, prioritized projects, and drove product alignment with 30+ cross-functional stakeholders from engineering, product management and leadership.
  • Instituted a new UX review process providing all key stakeholders the ability to provide critical feedback on all in-progress work reducing implementation bugs by 20%.
Sr. UX Designer, DoubleClick Ad Exchange, New York, NY, London, ENG, 2010 - 2014
  • Managed and led 3 UX Designers and 1 UX Researcher for the DoubleClick Ad Exchange responsible for an average annual revenue of $2.1 billion.
  • Led the design of a brand new pricing and blocking control system, along with a unified sales tool enabling an immediate short-term uplift of $200-500M+ Annual Run Rate (ARR) and unlocking many features creating an additional $70-350M ARR.
UX Designer, Google Affiliate Network, Chicago, IL 2008 - 2010
  • Led the design and front-end development of the post-acquisition migration of the Performics Affiliate Network to the Google Affiliate Network, reflecting the new brand and design language used by all Google ads products.

DoubleClick

2004 - 2008 | Chicago, IL
Sr. Front-end Web Developer, Performics Affiliate Network, Chicago, IL - 2004 - 2008
  • Led the design and front-end development efforts for the DoubleClick Performics Affiliate Network.
  • Created hi-fidelity mockups and prototypes for validation and feasibility testing.

Performics (fka Dynamic Trade)

2000 - 2004 | Chicago, IL
Front-end Web Developer, Affiliate Network, Chicago, IL - 2001 - 2004
  • Led the design and front-end development efforts for the Performics Affiliate Network.

Education

Indiana University - Bloomington, IN

Bachelor of Science in Business Administration

Major: Computer Information Systems

Skills

Leadership
Develop vision & strategy
Inspire & motivate teams
Influence stakeholders
People Management
Develop & scale teams
Career support & guidance
Navigate difficult interpersonal challenges
Interview & hire talent
Product
Scope, prioritize & roadmap
Understand the User
Develope PRDs
Measure success
Cross-functional collaboration
Tools
Figma
Sketch
Adobe Illustrator
Adobe Photoshop
Rapid prototyping (HTML/CSS/JavaScript)
Other
Bridge UX and Eng gap
Scale UX disciplines (UXD, UXR, UX PgM)
Thrive on ambiguity
Consistently positive management rating
Process refinement

Awards

2021 Ads Tech Impact Award
For launching an internal Design System Management tool that became the official tool for all of Google.
2020 Ads Luminary Award
For scaling design & front-end engineering by establishing an audacious vision to create a true enterprise design system that extends Google Material and offers a more cohesive and accessible user experience.